These Terms govern your use of Nex Media AI and the Nex Media AI applications, products, and services that we offer (the Nex Media AI Product or Products), except where we expressly state that separate Terms (and not these) apply.
We provide various tools and subscription-based services to our users. Please read these terms carefully to understand your rights and responsibilities.
- Tools are available to registered users only. Guests may have limited trial access.
- Free accounts can use tools up to 5 times per tool as part of the trial system. Further usage requires a subscription.
- Unauthorized use or attempts to bypass usage limits may result in account suspension.
- Subscriptions are billed upfront for the chosen duration (e.g., monthly, annually).
- Subscriptions renew automatically unless canceled at least 24 hours before the next billing cycle.
- Refunds are available only if requested within 24 hours of subscribing. Refunds are not provided after this period.
- User-generated data (e.g., images, videos) is stored securely and accessible only to the user.
- Excessive or abusive usage beyond reasonable limits may lead to additional charges or restrictions.
- Misuse of services for unlawful purposes is strictly prohibited.
We value your satisfaction and offer the following refund terms:
- Refunds are available if requested within 24 hours of subscribing.
- Refund requests made after the 24-hour period will not be accepted.
- Partial subscription periods and promotional offers are non-refundable.
- To request a refund, contact our support team at ainex103@gmail.com.
- Provide your subscription details and reason for the refund request.
- Refunds will be processed within 7 business days of approval.
We prioritize your privacy and outline our practices below:
- We collect only the data necessary to provide and improve our services.
- This includes account details, usage data, and any content you generate while using our tools.
- Your data is used solely for service functionality and enhancements.
- We do not sell, rent, or share your personal data with third parties without your consent.
- We implement strict security measures to protect your data.
- However, no system is entirely foolproof, and we encourage users to secure their accounts.
- You can request access to your data, request corrections, or delete your account at any time.
- For privacy-related inquiries, contact ainex103@gmail.com.
For any support or inquiries, please use the following contact methods:
- Email: ainex103@gmail.com
- Telegram: https://t.me/neaxai
- Phone: +20 1553593868